Contact Us

We're here to help! Get in touch with our team for support, feedback, or partnership inquiries.

Get in Touch

Customer Support

Get help with account issues, technical problems, or general questions.

support@chattrix.fun

Response time: 24-48 hours

Safety & Reporting

Report safety concerns, inappropriate behavior, or account violations.

safety@chattrix.fun

24/7 emergency support available

Press & Media

For media inquiries, interviews, or partnership opportunities.

press@chattrix.fun

Business hours: Mon-Fri 9AM-6PM PST

Business Inquiries

For advertising, corporate partnerships, or investment inquiries.

business@chattrix.fun

Response time: 2-3 business days

Our Office

Chattrix.fun Inc.
123 Love Street, Suite 100
San Francisco, CA 94107
United States

Get Directions

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Maximum file size: 5MB

Common Questions

How long does it take to get a response?

Most emails receive a response within 24-48 hours. Safety concerns are prioritized and typically addressed within 12 hours.

Can I get help through the app?

Yes! Go to Settings → Help & Support for in-app assistance, live chat during business hours, and access to our knowledge base.

What information should I include in my support request?

Please include your username, device type, app version, and a detailed description of the issue you're experiencing.

Do you offer phone support?

We currently offer email and in-app support only. This allows us to better track and resolve issues efficiently.