Privacy Policy for Chattrix.fun
Last updated: January 15, 2025
Important: This Privacy Policy describes how Chattrix.fun ("we," "us," or "our") collects, uses, and shares your personal information when you use our dating application and related services.
1. Information We Collect
We collect several types of information from and about users of our Services:
Information You Provide:
- Account Information: Name, email address, phone number, date of birth, gender, and profile photos
- Profile Information: Bio, interests, preferences, relationship goals, and lifestyle information
- Communication Data: Messages, chats, and other communications within the app
- Payment Information: Billing details for premium subscriptions (processed securely through third-party providers)
- Verification Information: Information provided for identity verification purposes
Information Collected Automatically:
- Usage Data: How you interact with our Services, features used, time spent, and actions taken
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Location Data: General location information (city/region level) for matching purposes, with your consent
- Cookies and Tracking: Information from cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Services
- To create and manage your account
- To match you with potential partners based on your preferences
- To facilitate communication between users
- To verify accounts and ensure platform safety
- To personalize your experience and improve our Services
- To process payments for premium features
- To communicate with you about updates, security alerts, and support messages
- To detect, prevent, and address technical issues and fraudulent activity
- To comply with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Other Users:
- Your profile information (excluding contact details) with other users for matching purposes
- Messages and communications with the intended recipients
With Service Providers:
- Third-party vendors who help us operate our Services (hosting, analytics, payment processing, etc.)
- These providers are contractually obligated to protect your information
For Legal Reasons:
- If required by law, regulation, legal process, or governmental request
- To enforce our Terms of Service
- To protect the rights, property, or safety of Chattrix.fun, our users, or others
Business Transfers:
- In connection with a merger, acquisition, or sale of assets
4. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your personal information
- Data Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information
To exercise these rights, please contact us at privacy@chattrix.fun.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and testing
- Access controls and authentication mechanisms
- Secure development practices
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our Services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain information for legal reasons.
7. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@chattrix.fun
- Through our app: Settings → Help & Support
- By mail: Privacy Team, Chattrix.fun, 123 Love Street, Suite 100, San Francisco, CA 94107